TEMPLATE POLICIES

SQUARESPACE TEMPLATE POLICY

When you purchase a Squarespace Template, you will receive a link to accept the template as a new website. This template will not be added to an existing website.

We will always do our best to have your template sent within 48 hours, but please understand that this time frame may vary due to potential unforeseen circumstances and although unlikely, we can’t guarantee that it won’t take longer.  Please contact us if it has been over 48 hours and you have not yet received your template. Please note that there may be a delay on this time frame over the weekend/public holidays.

Once the template is added into your account it is your responsibility to add your own content and edit the site. If you make any accidental changes to the template we cannot reverse these for you.

A purchase of a Template includes your chosen template delivered only once: 

If you make any accidental changes to your template and want the template sent again, if you accidentally delete the template, or if you don’t accept the invitation to your new template within 6 months of purchase and your free trial expires, then you will need to repurchase the template so we can send it again.

Your template will come into your account on a 6 month free trial. If you let this free trial run out, Squarespace will mark your website for deletion. If your website gets deleted and you want the template resent, you will have to repurchase the template so we redeliver it. Make sure your trial doesn’t run out by asking Squarespace support for a trial extension, or upgrading your site to a paid plan.

 REFUND POLICY

Due to the digital nature of our products, we cannot offer refunds or exchanges. We cannot issue refunds after the purchase is made. Please be sure to review the template demos and features, the FAQs and requirements prior to purchasing. If you have any questions, please contact us before you purchase.

 SUPPORT POLICY

We are happy to help you with issues relating to the template itself, the install or build, the downloads, the provided files and any problems that might arise with these. 

Unfortunately, we don't have the capacity to help with general Squarespace related questions, template modifications, coding modifications or any problems that might arise from them, or any problems you are having with software. However, we do provide plenty of resources inside our tutorial course along with where to find the Squarespace Help Desk.

We offer support via email (hello@thecapsuletemplate.com) and we aim to respond within 48 hours Mon-Fri (2 business days).

 COPYRIGHT AND LICENSING POLICY

Each Squarespace Template purchase may be used for one website. 1 template purchase = 1 license for 1 website. If you want to use the same template on a second website, you will need to repurchase it again to buy another license.

By purchasing our template, you agree that:

  • If you are using the template to build a design for a client, you are prohibited from claiming or promoting these designs as solely your own.

  • You may not resell the design or claim the design as your own. 

  • You may not share the template, graphics, files or any design elements provided in your purchase with anyone else.

  • Any photography provided with the template is for demonstration purposes only and copyrighted to its original creator. You must replace these photographs with your own or source images yourself. We hold no liability for any image licensing / copyright issues that may occur through your unlawful use of the supplied images.

  • The design is copyrighted by The Capsule Template and The Capsule Template owns the rights to all designs and files (excluding any photography and pre-made graphics in Canva) included in your purchase and design.

  • Your completed website design may be used in our template showcase, sales pages or on our social media for demonstration and promotion purposes.

 MISCELLANEOUS

You will need a paid Squarespace subscription and we recommend having a Canva business account to use this template.

You have lifetime access to the templates, but we can’t guarantee lifetime updates to the content. If the template has been retired or removed from the store, it will no longer be updated. 

All prices listed are in USD.

The term "Squarespace" is a trademark of Squarespace, Inc. This website and it’s products are not affiliated with Squarespace, Inc.